If you have any questions or concerns about background screening, please refer to the Privacy Policy and the FAQs on this website.
If your screening contains a Basic Criminal Records Check via the DBS (Disclosure and Baring Service) your original ID documents must be viewed, this will likely be conducted by your employer for whom we are conducting the screening for. It is therefore important that you supply the correct documents to them at your earliest convenience. The DBS have produced full guidelines on the ID checking process, which can be found on the gov.uk website: https://www.gov.uk/government/publications/basic-check-guidance-and-policies.
Your employer will then supply copies of these documents to Credence via our secure online portal. Credence can only accept documents which are on this list and cannot process the DBS checks without confirmation that the suitable documents have been viewed. Incorrect documents will be rejected and could cause delays to your screening. In most cases, the documents required will be from the ‘Route 1’ and include the following:
Examples of acceptable ID documents:
Passport
Biometric residence permit (UK)
Driving license photocard (full or provisional) (UK, Isle of Man, Channel Islands and EEA)
Birth certificate (issued within 12 months of birth) (UK, Isle of Man and Channel Islands – including those issued by UK authorities overseas, e.g. embassies, High Commissions and HM Forces)
Adoption certificate (UK and Channel Islands)
Important notes:
1. ID documents must be current and in date.
2. ID documents must show your full, current name and date of birth.
3. Where you have changed your name and do not have a proof of ID to show this an additional document to support the name change is required, for example a marriage certificate.
Most common examples of acceptable proof of current address documents:
Valid UK driving license (If this has not been used as ID)
Mortgage Statement (Issued in last 12 months)
Bank or building society statement (Issued in last 3 months)
Bank or building society account opening confirmation letter (Issued in last 3 months)
Credit card statement (Issued in last 3 months)
P45 or P60 statement (Issued in last 12 months)
Council Tax statement (Issued in last 12 months)
Utility bill (excluding mobile phone) (Issued in last 3 months)
Important notes:
1. The proof of address document must show your current address, not a previous address.
2. The document cannot be printed from the internet.
if you have opted for paperless bank statements and utility bills and are struggling to find a suitable proof of address document you can go into your bank or building society and request your latest statement is printed in branch. Credence will then accept this as a proof of address provided it has been stamped and dated by the bank/building society. If you have any further queries or Employment Screening FAQs please contact support(@)credence.co.uk.