Our client base includes organisations throughout Europe, the Middle East, the US, Asia and Australia and we service a wide range of industries including financial services, industrial, oil & gas, business services, consulting, property management, education and IT related.
Due to the nature of our clients we have extensive experience in obtaining references throughout the world.
Our mission is to provide the highest quality service to our customers, such that we retain our existing customers and gain new customers through our reputation. By doing so, we build a business that is trusted, respected and where staff are proud to work.
We recognise that at the core of our business is the requirement to deliver a high quality service to our customers. We are committed to developing long-term relationships with our clients and believe that to do so the quality of our work must be delivered at a consistently high level.
Our aim is that our customers have confidence in the high standard of our work and benefit from the continuous innovation of our services. To demonstrate our commitment to quality we were proud to achieve our ISO 9001 Quality Management accreditation in 2016.
Our client list ranges from small businesses to one of the largest oil companies in the world and the most high profile sporting association in the UK
In 2016 we completed over 35,000 screening cases with an average turnaround time of 9.6 working days
In our last customer survey, our clients were asked the likelihood of them recommending our services to other organisations and we scored a fantastic average of 9.6 out of a possible full mark of 10
We conduct a customer survey every year and in our last survey we scored an average of 9.59 out of 10 for our customer service
Excellent international coverage with many languages in-house and a network of long-term overseas partners
Our easily accessible web-based system runs on secure password protected & encrypted servers. With real time 24 hr status, it enables direct communication between client & processor making it a simple, secure & transparent service
If you like the idea of being part of successful, friendly company please send your CV and covering letter to careers(@)credence.co.uk.
We look forward to hearing from you!