Credence is proud to support Shout as our chosen charity for 2020.
When saying it aloud is tough, let your fingers do the talking. Don’t forget that if you’re experiencing a tough time and don’t know where to go, you can text them on 85258 to speak over text with trained Crisis Volunteers.
Who are we?
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
We are powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.
Shout exists in the US as ‘Crisis Text Line’, but this is the first time the tried and tested technology has come to the UK.
The anonymised data we collate gives us unique insights into mental health trends to help improve people’s lives.
Shout is a 24/7 UK crisis text service available for times when people feel they need immediate support.
By texting ‘SHOUT’ to ‘85258’ a Texter will be put in touch with a trained Crisis Volunteer (CV) who will chat to them using trained techniques via text. The service is designed to help individuals to think more clearly and to take their next steps to feeling better.
Shout was publicly launched in May 2019, after a year long pilot phase. It is based on the successful US model Crisis Text Line. Shout is part of Mental Health innovations (MHI), which was founded in November 2017. MHI was set up following the success of The Royal Foundation’s ‘Heads Together’ campaign, which identified how utilising digital platforms and tools has huge potential to offer support services to individuals struggling with their mental health.
To get help or find out more about how Shout works, visit our Get Help page.