About Credence Background Screening


Credence is one of the longest established, privately owned, background screening companies in the industry, run by a senior management team that similarly has a long history of working in the international background screening market.

Our client base includes organisations throughout Europe, the Middle East, the US, Asia and Australia and we service a wide range of industries including financial services, industrial, oil & gas, business services, consulting, property management, education and IT related.

Due to the nature of our clients we have extensive experience in obtaining references throughout the world.

Core Values
As a business CREDENCE BACKGROUND SCREENING prides itself on delivering a highly professional service with a consultative attitude and the flexibility required to meet the individual needs of our clients.

Our mission is to provide the highest quality service to our customers, such that we retain our existing customers and gain new customers through our reputation.  By doing so, we build a business that is trusted, respected and where staff are proud to work.

We recognise that at the core of our business is the requirement to deliver a high quality service to our customers. We are committed to developing long-term relationships with our clients and believe that to do so the quality of our work must be delivered at a consistently high level.

Our aim is that our customers have confidence in the high standard of our work and benefit from the continuous innovation of our services. To demonstrate our commitment to quality we were proud to achieve our ISO 9001 Quality Management accreditation in 2016.


Management Team
Hedley Clark
Hedley Clark
Owner
& Director
Hedley is the owner and Managing Director of Credence. He is a Chartered Accountant with over thirty years’ experience in international business, with the last seventeen years in the investigation and background industry. Hedley is actively involved in the day to day running of the company, leading the management team and has a philosophy of
“don’t overcomplicate” and “do it right …… first time!”
Doug Beavis
Doug Beavis
Sales
& Operations Director
Doug is the Sales & Operations Director at Credence and has been in the background screening industry since 2004. His breadth of experience within domestic and international employee screening makes him somewhat of an industry expert. Doug is responsible for securing new business for Credence and ensuring that our clients receive the best possible service. When not at work Doug can be found cooking up a storm in the kitchen or watching QPR lose every Saturday!
Stephanie Webster
Stephanie Webster
Operations Manager - Background Screening
With a keen eye for detail and innovation Stephanie is responsible for the day to day delivery of the quality and consistency of our background screening services.  Always looking to improve how we work, she takes a lead on new system development as well as on obtaining and maintaining our ISO 9001 certification.  When not in the office you can find her in the gym or out running in nearby Knole Park.
Claire Coppins
Claire Coppins
Operations Manager -
HR Services
A natural pragmatist Claire is responsible for delivering new products and services, ensuring we deliver them to the high standard we set ourselves and our clients expect. With over ten years’ experience she also heads up one of our account handling teams and is the go to expert for international security checks, particularly in the Middle East. As a member of our Entertainment Committee she knows how to throw a good party.

Our Vital Statistics
  • Clients

    Our client list ranges from small businesses to one of the largest oil companies in the world and the most high profile sporting association in the UK

  • Turnaround Times

    In 2016 we completed over 35,000 screening cases with an average turnaround time of 9.6 working days

  • Recommendations

    In our last customer survey, our clients were asked the likelihood of them recommending our services to other organisations and we scored a fantastic average of 9.6 out of a possible full mark of 10

  • Customer Service

    We conduct a customer survey every year and in our last survey we scored an average of 9.59 out of 10 for our customer service

  • International Checks

    Excellent international coverage with many languages in-house and a network of long-term overseas partners

  • On-line System

    Our easily accessible web-based system runs on secure password protected & encrypted servers. With real time 24 hr status, it enables direct communication between client & processor making it a simple, secure & transparent service


Join Our Team
CREDENCE Background Screening: Join Our Team
We are always interested in hearing from people with great interpersonal skills, an investigative mind and a keen eye for detail.

If you like the idea of being part of successful, friendly company please send your CV and covering letter to careers(@)credence.co.uk.

We look forward to hearing from you!

CREDENCE BACKGROUND SCREENING